Terms
Terms of service
Last updated: August 2026. These terms govern your use of the Aruba Ocean Views website and any booking made through it or with the owners directly.
Bookings & Payment
Bookings are confirmed through Smoobu; payments are processed via Stripe. Rates may change until a booking is confirmed. A booking is not guaranteed until you receive written confirmation from us.
Payment Schedule
A 1% pre authorization hold is placed on your card at the time of booking to confirm your reservation. The remaining balance is charged 14 days before check in. If the card on file cannot be charged at that time, we'll reach out to resolve it; if payment isn't corrected within 24 hours, the reservation will be canceled.
Cancellation Policy
Full refund if canceled 14 days before check in. The guest will be charged the total price of the reservation if they cancel after the 14 day cutoff. Guests may request to change the dates of a reservation; changes are subject to availability.
Guest Conduct
Guests agree to follow the House Rules for their residence throughout their stay. We reserve the right to end a stay without refund in cases of serious or repeated violations.
Liability
Aruba Ocean Views, its owners, and property managers are not liable for any personal injury, illness, loss, or damage to personal property incurred by the booking guest, members of their party, or their visitors during the stay, except where directly caused by our proven gross negligence. Guests assume full responsibility for their own safety, including the use of any on-site amenities (such as pools, fitness facilities, and balconies). We strongly encourage all guests to purchase comprehensive travel insurance. Aruba Ocean Views is not responsible for disruptions caused by weather events, utility or internet outages, or circumstances beyond our reasonable control.
Website Use
All content on this website, including photos, floor plans, and copy, is the property of Aruba Ocean Views and may not be reproduced without permission.
Contact
Questions about these terms can be directed to us via the Contact page or WhatsApp.